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TRrecPro Executive Program “Service Excellence”

Serving not only following the SOP of frontline officers but also needs to be accompanied by the desire to provide the best in service culture that leads to customer satisfaction and customer loyalty which creates “attachment” to the company and a positive source of “voice of mouth” in “service excellent” public training participants will be guided how to build TRUST and RAPPORT professionally in interacting

Program Outline :
  • How to create trust and build rapport with clients, professionally
  • Effective communication for excellence service (verbal and non verbal)
  • Effective listening to get valuable data, not just information
  • How to handle direct and indirect complaint
  • Telephone courtesy
This talk show will be held on:
📆: Wednesday & Thursday, April 24 & 25th 2019
Jl. Hayam Wuruk No. 35
Jakarta Pusat
⏰: 09.00 am–04.00 pm
Besides valuable insights from the speaker, you’ll also get free Seminar Kit, Certificate, Coffee break, and Gift Voucher Public Training (for the first 10 comers) So, mark your dates and come to our events.
For further information please contact:
Nadia – 0812 1136 5704 (whatsapp)
TRrecPro Institute
Your Success Partner

Upcoming Events

  1. Facilitation Skill

    March 27 @ 9:00 am - March 28 @ 4:00 pm
  2. Leaders That Deliver Result

    April 10 @ 9:00 am - April 11 @ 4:00 pm
  3. TRrecPro Executive Program “Service Excellence”

    April 24 @ 9:00 am - April 25 @ 4:00 pm



• Pembayaran 100% wajib dilakukan maximal H-3 sebelum kegiatan berlangsung
• Pembatalan harus disampaikan H-3 sebelum kegiatan
berlangsung, pembatalan yang dilakukan sehari sebelumnya
dikenakan potongan sebesar 100% (non-refundable)
• Penggantian peserta dapat dilakukan setiap saat sebelum
kegiatan berlangsung
• Biaya dapat dialihkan ke topik pelatihan lainnya atau
topik yang sama pada jadwal berikutnya sebelum tanggal pelaksanaan
• Bila pelaksanaan dibatalkan oleh TRrecPro, maka biaya
akan dikembalikan seluruhnya (100% dari yang telah
diterima oleh pihak TRrecPro)
• Pengembalian biaya akan diproses paling lambat 30 hari
kerja setelah tanggal pelaksanaan


Bank Transfer to :
Bank Name : BCA KCP Villa Melati Mas
Account No : BCA 6050 337 080
Account Name : PT. TrecPro Multi Indonesia
*please email the payment information to : sales02@trrecpro.co.id